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Terms & Conditions

Connecting the Dots through Culture & Connecting the Dots through Play


These Terms & Conditions govern your use of our website, products, resources, and services. By purchasing from or engaging with Connecting the Dots through Culture, you agree to the following terms.

1. General
Connecting the Dots through Culture reserves the right to update or change these Terms & Conditions at any time. Changes will take effect immediately upon being published on our website.

By using our website or purchasing our products or services, you agree to comply with these Terms & Conditions.

2. Products & Services
We take care to ensure all product descriptions, images, and information are accurate. However, we do not guarantee that all details will always be completely current or error-free.

We reserve the right to:

  • Modify or discontinue products or services at any time
  • Limit quantities available for purchase
  • Refuse or cancel orders where necessary

3. Pricing & Payments
All prices are listed in Australian Dollars (AUD) and are subject to change without notice.

Payment must be received in full prior to dispatch of products or access to services, unless otherwise agreed.

For invoiced purchases, payment terms must be adhered to as outlined on the invoice.

4. Intellectual Property
All content, resources, materials, and products created by Connecting the Dots through Culture remain the intellectual property of the business unless otherwise stated.

This includes (but is not limited to):

  • Training materials
  • Printed and digital resources
  • Frameworks, language, and concepts

These materials must not be copied, reproduced, shared, or distributed in any form without prior written permission.

5. Use of Resources
Our resources are intended for use within your own service, organisation, or personal practice.

You agree not to:

  • Share purchased materials outside your organisation
  • Upload or distribute materials publicly or commercially
  • Use materials in a way that misrepresents cultural knowledge or authorship

6. Cultural Knowledge, Integrity & Respect
Connecting the Dots through Culture provides resources, training, and materials that draw on Aboriginal and Torres Strait Islander perspectives, knowledge, and ways of being.

This knowledge is shared for the purpose of learning, reflection, and respectful practice.

By engaging with our work, you agree that you will not:

  • Misappropriate, reinterpret, or present cultural knowledge as your own
  • Use cultural content out of context or in a way that causes harm or misrepresentation
  • Commercialise, reproduce, or adapt materials for your own business, training, or financial gain without permission
  • Share or distribute cultural resources beyond your organisation without consent

You agree to:

  • Acknowledge the source of the knowledge and learning
  • Use resources in ways that uphold cultural safety and respect
  • Continue to build understanding through connection with Community People and local contexts

Connecting the Dots through Culture retains the right to take action where cultural knowledge, materials, or intellectual property are misused.

7. Workshops, Training & Events
All bookings for workshops, training sessions, and events are subject to availability.

We reserve the right to:

  • Reschedule or cancel sessions where necessary
  • Make changes to delivery format, presenters, or content if required

Participants are responsible for ensuring they can attend at the scheduled time.

8. Cancellations & Refunds
Please refer to our Store Policy for details regarding returns, exchanges, and cancellations.

For training and events:

  • Transfers may be offered where notice is provided
  • Refunds are not guaranteed and are considered on a case-by-case basis

9. Limitation of Liability
To the extent permitted by law, Connecting the Dots through Culture is not liable for any loss, damage, or injury arising from:

  • Use or misuse of our products or resources
  • Participation in training, workshops, or events
  • Delays in shipping or service delivery

Our resources are provided as guidance and are to be used alongside professional judgement and organisational policies.

10. External Links & Third Parties
Our website or resources may include links to third-party websites or services. We are not responsible for the content, policies, or practices of these external providers.

11. Privacy
We respect your privacy and handle personal information in accordance with our Privacy Policy.

12. Governing Law
These Terms & Conditions are governed by the laws of Queensland, Australia.

13. Contact
For any questions regarding these Terms & Conditions, please contact us at: [email protected]